Joint Special Managers - Blair Nimmo, Jim Tucker and David Pike.
On 23 September 2019 the High Court appointed the Official Receiver as Liquidator of Thomas Cook Group Plc and certain of its subsidiaries. Thomas Cook Claims Site
Simultaneously, the Court has also appointed Special Managers to support the Official Receiver in carrying out its duties as Liquidator:
- Blair Nimmo, Jim Tucker and David Pike of Interpath Advisory have been appointed Special Managers of TCCT Retail Limited, Thomas Cook Retail Limited, Travel & Financial Services Limited and Retail Travel Limited.
- Blair Nimmo, Jim Tucker and Mike Pink of Interpath Advisory have been appointed as Special Managers of The Freedom Travel Group Limited and Future Travel Limited.
- David Pike, Mike Pink and Ben Leith of Interpath Advisory were appointed as Special Managers of Thomas Cook Aircraft Engineering Limited.
Following his resignation from KPMG, Ben Leith has ceased to be a Special Manager of Thomas Cook Aircraft Engineering Limited with effect from 29 May 2020. Dave Pike and Mike Pink remain in office as Special Managers of Thomas Cook Aircraft Engineering Limited.
At the same time, AlixPartners have been appointed as Special Managers to a number of other Thomas Cook Group companies.
As a result of the liquidation, the Group, including the retail business, is being immediately wound down. Retail stores have been closed with immediate effect.
We confirm that the Special Managers, Official Receiver or anyone legitimately acting on their behalf will never ask for a fee to recover some or all the funds owed to you by any of the Thomas Cook Companies in liquidation. If you are approached by a third party and asked to pay a fee to help you recover your money from the Thomas Cook liquidations it is highly likely that a scam is being attempted. If you think that someone is attempting to scam or defraud you, you should do the following:
- report all fraudulent contact from individuals via Gov.uk
- report these approaches to Action Fraud
The Financial Conduct Authority (FCA) also publishes a list of known fraudulent claims management companies you can check online. However, if the company that has contacted you is not on the list it does not mean that they are not attempting to scam or defraud you.
Details of how to submit your claim for monies owed prior to liquidation on 23 September 2019 can be found in the “Supplier Frequently Asked Questions” document below under statutory notices and reports.
The Official Receiver's Notice to Creditors and Reports to Creditors and Contributories
By the order of the court, the Official Receiver has made available the notice and report on the Thomas Cook Companies placed into liquidation on 23rd September 2019:
Official Receiver's notice to creditors
Thomas Cook creditor information sheet
Thomas Cook report to creditors
Currency conversion rates notice
The Liquidator has published an updated report to creditors as at 15 November 2021. This report provides an overview of the assets realised by each of the liquidation Companies and an indication of whether or not there is likely to be a distribution to creditors.
Thomas Cook Liquidator's Report to Creditors Nov 2021
This documentation will not be sent to Creditors and Contributories by post or email.
In November 2021, the Liquidator and the Special Managers from both Interpath and AlixPartners (together, the Officeholders
), launched the Thomas Cook Claims Site (the Claims Site
), which can be accessed here
The Officeholders have set up the Claims Site to allow creditors to add details of their claims, respond to queries from the Officeholders (if any) during the adjudication of their claims, and also to check for updates on the status of their claims.
Further information regarding the Claims Site and what this means for both new claimants and creditors who have previously submitted a claim to the Special Managers, as well as for employees, is set out in the guides below:General Creditor and Distribution InformationThomas Cook Claims Site - Information for EmployeesLinks to company specific websites:TCCT Retail LimitedThomas Cook Aircraft Engineering LimitedRetail Travel LimitedTravel and Financial Services LimitedFuture Travel LimitedThe Freedom Travel Group LimitedFurther information
Please note if you are a customer of Thomas Cook Group PLC please visit the dedicated Civil Aviation Authority website on www.thomascook.caa.co.uk
or call 0300 303 2800 (if calling from the UK) and +44 1753 330 330 (if calling from outside the UK). The UK government has announced a compensation scheme for Thomas Cook customers who have suffered Personal Injury. For further information relating to the scheme, please see the following link:https://www.gov.uk/government/news/thomas-cook-information-for-customers-employees-creditors-and-shareholders
We have set up a dedicated email addresses for any queries to be submitted:
Trade creditors: TCtradecreditors@interpathadvisory.com
We will endeavour to respond to these enquiries as soon as possible.Further information for employees
To help direct retained and former employee to the correct support channels please see the email addresses for HR queries and October
payroll and expenses queries below: > Retained
staff HR queries: TCemployees@interpathadvisory.com> Non-retained
employee HR queries such as reference and P45 queries:
> For KPMG Special Manager appointments to ERA Solutions at firstname.lastname@example.org
> For Alix Partner Special Manager appointments, non-retained colleagues should direct queries to Evolve at email@example.com
; > October payroll queries
(retained and non-retained employees) only: firstname.lastname@example.org
;> October expenses queries
(retained and non-retained employees) only: email@example.com
;> Redundant employees
who wish to submit a claim relating to KPMG Special Manager appointments should contact ERA Solutions at firstname.lastname@example.org
Specific information in relation to employees, such as Frequently Asked Questions, Job fair and vacancies information as well as details of an Employee Assistance Programme assistance that is available to employees is available below under statutory notices and reports.
Employee guidance can be found by following the link below:www.gov.uk/your-rights-if-your-employer-is-insolvent
BUPA has announced its intention to provide free confidential counselling on health or mental health issues as well as professional legal and financial advice to Thomas Cook employees affected by the liquidation of their employer. The leaflet provided by BUPA advising how to contact them can be found under statutory notices and reports.
Further helpful linkswww.abtalifeline.org.uk